UX Researcher
Full-time - 100% Remote

Responsibilities:

• Identify business and product problems;
• Map current user experience and journeys;
• Design, manage and conduct qualitative and quantitative research-based upon long-term strategic needs as well as ad-hoc research requests
• Collect and analyze user behavior through user interviews, ethnography, surveys, benchmark studies, analytics, and experiments, etc.;
• Test and validate concepts by conducting usability testing (moderated or unmoderated);
• Work with Designers and stakeholders to prioritize research opportunities in startups' context;
• Understand and incorporate complex technical and business requirements into research;
• Promote the value / ROI of user research in client's proposals and communications;
• Define metrics and calculate research/design ROI during the projects;
• Advocate research findings to diverse audiences through written reports and presentations.

Requirements:

• 4+ year of UX research hands-on experience;
• English C1;
• B2B & Complex platforms experience;
• Working during the US business hours;
• Having a good knowledge of the latest UX / UI best practices and trends even though you're not designing UI directly;
• Being a problem-solver. You love finding out you're wrong;
• Consuming large amounts of qualitative and quantitative data to constantly refine your assumptions;
• Communicating about any questions/problems/ideas/suggestions, asking for feedback and sharing feedback easily;
• Being in charge of tasks, to know and tell others about ability or disability to fit the time limit;
• Experience in leading teams is a plus.

What we offer

• Working remotely (forever);
• No micromanagement;
• Working on complex & challenging products;
• Working directly with a cognitive scientist and UX researcher. The best start for your career;
• Being part of the client facing team from the beginning;
• Talent Development program to grow professionally – We help you become a better designer.