Future Platforms

About

Future Platforms is a distinguished provider of digital product and service solutions, renowned for its commitment to creating engaging and effective user experiences. With a focus on delivering mission-critical technology, the company has established itself as a trusted partner for a diverse range of clients, including notable names in various industries. Future Platforms operates with a clear vision: to help brands develop products that not only attract users but also foster long-term engagement and loyalty.

The company’s approach is deeply rooted in understanding user behavior and leveraging insights from behavioral psychology. This methodology enables Future Platforms to craft experiences that resonate with users on a personal level, creating what they refer to as "magic moments." These moments are pivotal in ensuring that users return to the products and services offered, thereby driving sustained engagement and satisfaction. By focusing on the emotional and psychological aspects of user interaction, Future Platforms is able to transform ordinary experiences into extraordinary ones.

Future Platforms has a rich history of delivering innovative solutions across various sectors. One of their notable projects involved collaborating with Virgin Active to design a premium member experience that rewards effort and encourages long-term behavior change. This initiative catered to over one million members across eight global markets, showcasing the company’s ability to scale solutions while maintaining a focus on user-centric design. The project not only enhanced member satisfaction but also contributed to the overall growth and success of Virgin Active.

In another significant endeavor, Future Platforms partnered with Domino's Pizza to revolutionize the traditional pizza shopfront. By transforming it into a leading mobile commerce powerhouse, the company played a crucial role in enhancing the customer experience and driving revenue growth. This transformation exemplifies Future Platforms' expertise in integrating technology with user experience, resulting in a seamless and engaging platform for customers.

The company’s impact is further illustrated through its work with First Rail, where it provided a seamless mobility experience for 345 million passengers. This project not only improved the overall travel experience but also contributed to a notable increase in revenue. The focus on creating a user-friendly interface and efficient service delivery has positioned Future Platforms as a leader in enhancing customer journeys in the transportation sector.

Future Platforms offers a comprehensive suite of services designed to address the diverse needs of its clients. These services include product strategy development, KPI setting, prototyping, and technical proof-of-concept creation. The company is adept at improving existing experiences across various platforms, including mobile applications for both iOS and Android, cross-platform mobile apps using technologies like React Native and Flutter, as well as responsive websites. This versatility allows Future Platforms to cater to a wide array of client requirements, ensuring that they can deliver tailored solutions that meet specific business goals.

In addition to enhancing existing products, Future Platforms is also committed to fostering innovation through the creation of new offerings. The company conducts thorough UX and technology audits, data strategy and analysis, and journey mapping to identify opportunities for improvement and innovation. By employing a structured approach to prototyping and UX/UI design, Future Platforms is able to develop build-ready assets that empower clients to launch new propositions effectively.

The team at Future Platforms is composed of over 45 dedicated professionals who bring a wealth of experience and expertise to the table. With 21 years of industry experience, the company has cultivated a deep understanding of the digital landscape and the evolving needs of users. This knowledge is instrumental in driving the company’s success and ensuring that it remains at the forefront of digital innovation.

Future Platforms operates from two offices, strategically located to serve a global clientele. The company’s London office serves as a hub for collaboration and creativity, where teams work together to develop cutting-edge solutions that address the challenges faced by modern businesses. The collaborative environment fosters innovation and allows for the exchange of ideas, ultimately leading to the development of products that resonate with users.

The company’s commitment to excellence is reflected in its continuous pursuit of knowledge and improvement. Future Platforms regularly shares insights and thought leadership through its blog, providing valuable content that helps businesses understand how to drive growth and enhance user experiences. This dedication to sharing knowledge not only positions Future Platforms as an industry leader but also contributes to the broader discourse on digital innovation and user engagement.

In summary, Future Platforms stands out as a premier provider of digital product and service solutions, driven by a passion for creating user experiences that are both engaging and effective. Through its strategic approach, the company has successfully transformed the way brands interact with their customers, resulting in increased satisfaction and loyalty. With a focus on behavioral psychology and a commitment to innovation, Future Platforms continues to help businesses navigate the complexities of the digital landscape, ensuring that they remain competitive and relevant in an ever-evolving market.