Furthermore

About

Furthermore is a distinguished product and service design agency that has been at the forefront of transforming customer experiences since its inception in 2013. With a commitment to challenging conventional thinking, Furthermore employs a research-driven approach to design, ensuring that every project is grounded in evidence and aligned with the commercial imperatives of its clients. The agency's mission is to enhance customer experiences and streamline business processes, making it a valuable partner for organizations seeking to innovate and grow.

The agency's multidisciplinary team comprises talented designers, strategists, researchers, and project managers who collaborate to refine and optimize products and services. This diverse expertise allows Furthermore to tackle a wide array of challenges, from fixing operational processes to enhancing user experiences. By leveraging their collective knowledge, the team is able to deliver solutions that not only meet but exceed client expectations, ensuring that every product or service is the best it can be.

Furthermore's approach to product and service design is characterized by an agile, hypothesis-driven framework. This methodology enables the agency to put learnings into action, continuously improving offerings based on real-world feedback and insights. The agency has successfully designed, launched, and nurtured numerous products and services across various sectors, demonstrating its ability to adapt and respond to the unique needs of each client. This iterative process is essential for organizations looking to stay competitive in an ever-evolving market landscape.

The agency's portfolio showcases a diverse range of projects that highlight its expertise in digital strategy, branding, and product design. For instance, Furthermore has collaborated with data.org to build a robust field of data for social impact, focusing on user research, UX design, and UI design. This project exemplifies the agency's commitment to using design as a tool for positive change, helping organizations maximize their impact in the communities they serve.

In another notable project, Furthermore partnered with The Harvard Gazette to develop a comprehensive digital strategy and a new design for this prestigious higher education publication. The agency's work involved not only product design but also branding, ensuring that the final output resonated with the publication's esteemed reputation. This project underscores Furthermore's ability to work with high-profile clients and deliver results that align with their strategic goals.

Furthermore's expertise extends to the realm of digital transformation, as demonstrated by its work with Hall & Partners on The Hub, an award-winning insight management platform. The agency played a crucial role in digitally transforming this platform through UX design, UI design, and digital enterprise strategy. This project highlights Furthermore's capacity to enhance existing products and services, ensuring they remain relevant and effective in meeting user needs.

The agency's work with AGBI further illustrates its versatility and creativity. By building a business news and insight platform tailored for the Gulf region, Furthermore showcased its ability to navigate diverse markets and cultural contexts. The project involved branding, creative direction, UX design, and UI design, reflecting the agency's comprehensive approach to product development.

Furthermore's commitment to evidence-based design and collaboration is evident in its partnerships with both fledgling start-ups and established organizations. The agency's digital consultancy team is adept at bolstering new ventures while also bringing innovation to larger, more traditional companies that are eager for change. By implementing effective processes and functions, Furthermore ensures that its clients' businesses, services, or products are positioned for success.

In addition to its project work, Furthermore actively shares insights and thought leadership on various topics related to design and strategy. The agency's articles cover a range of subjects, from the implications of minimum viable products (MVPs) to the importance of crafting compelling narratives that engage audiences. These insights reflect Furthermore's deep understanding of the design landscape and its commitment to fostering a culture of continuous learning and improvement.

Furthermore's dedication to improving customer experiences is not limited to its client work; the agency also emphasizes the importance of mental health in product design. By focusing on designing products that cater to mental health needs, Furthermore demonstrates its awareness of the broader societal implications of design and its potential to contribute positively to individuals' well-being.

The agency's location in London places it at the heart of a vibrant design and innovation ecosystem. This strategic positioning allows Furthermore to stay connected with industry trends and collaborate with a diverse range of clients and partners. The agency's physical presence in such a dynamic city enhances its ability to attract top talent and engage with a wide array of stakeholders.

Furthermore's ethos is rooted in the belief that design should be a catalyst for change. By harnessing the power of research and evidence, the agency empowers its clients to make informed strategic decisions that drive growth and innovation. This commitment to delivering change is reflected in the agency's work, which consistently aims to elevate the customer experience and optimize business processes.

In summary, Furthermore is a leading product and service design agency that excels in transforming customer experiences through a research-driven, evidence-based approach. With a talented multidisciplinary team and a proven track record of successful projects across various sectors, the agency is well-equipped to help organizations challenge conventional thinking and achieve their strategic goals. By focusing on continuous improvement and collaboration, Furthermore remains a valuable partner for businesses looking to innovate and thrive in an increasingly competitive landscape.