Ascent

About

Ascent is a prominent design-led data, software, and cloud business that specializes in artificial intelligence (AI) and advanced analytics. With a mission to empower organizations to innovate and improve their operations, Ascent provides a comprehensive suite of services that encompass the design, development, modernization, and optimization of data and software solutions. The company is dedicated to helping its clients harness the power of data and technology to create new revenue opportunities, generate valuable insights, and facilitate transformative change.

At the core of Ascent's operations is a diverse community of professionals, including Azure-native engineers, architects, data scientists, experience designers, and consultants. This multidisciplinary team collaborates closely with clients to understand their unique challenges and objectives, ensuring that the solutions developed are tailored to meet specific needs. By leveraging their expertise in cloud technologies and data analytics, Ascent enables organizations to build the digital capabilities necessary for success in an increasingly competitive landscape.

Ascent's client base is extensive, comprising over 170 businesses across the UK, Europe, and North America. The company serves a wide range of industries, including global insurance, healthcare, retail, smart home devices, and even space exploration. This diverse portfolio allows Ascent to engage with some of the most innovative minds in various sectors, fostering a culture of collaboration and knowledge sharing that benefits all parties involved.

One notable example of Ascent's impact is its collaboration with the Institute of Chartered Accountants in England and Wales (ICAEW). The organization sought to enhance its member support through the development of a chatbot named Mia. Initially, Mia operated as a mechanical bot, requiring extensive human input to manage a complex hierarchy of intents. Ascent worked closely with ICAEW to transform Mia into a more conversational and engaging tool, integrating advanced AI capabilities to streamline interactions and improve user experience. This partnership not only reduced operational overhead but also allowed ICAEW to focus on refining its customer experience, demonstrating Ascent's commitment to delivering meaningful results.

Ascent's approach to client engagement is characterized by three key principles: empathy, process strength and energy, and user wow. The company places a strong emphasis on understanding the challenges faced by its clients, investing time to gain insights into their perspectives and desired outcomes. This empathetic approach fosters a collaborative environment where clients feel heard and valued, ultimately leading to more successful project outcomes.

In addition to empathy, Ascent prides itself on its robust and pragmatic processes. The company avoids overly complex discovery phases, opting instead for efficient methodologies that prioritize clarity and communication. This focus on process strength ensures that ideas and concepts are brought to life effectively, minimizing distractions and maximizing productivity. Ascent's commitment to documentation and communication further enhances its ability to deliver projects on time and within scope.

Creating "wow" moments for users is another cornerstone of Ascent's philosophy. The company believes that exceeding expectations and surprising users is essential for driving engagement and satisfaction. By encouraging audacious thinking and a focus on the big picture, Ascent empowers its clients to create impactful solutions that resonate with their target audiences. This commitment to innovation and excellence is evident in every project Ascent undertakes.

Ascent's expertise extends beyond individual projects; the company is also dedicated to helping clients build strong internal teams capable of sustaining long-term success. By providing training, support, and resources, Ascent enables organizations to develop the skills and knowledge necessary to navigate the complexities of data and technology. This holistic approach ensures that clients are not only equipped to tackle immediate challenges but are also prepared for future opportunities.

Headquartered in the UK, Ascent boasts a workforce of over 530 technology specialists located across key European markets, including Germany, Austria, Switzerland, Portugal, Malta, and Bulgaria. This pan-European presence allows Ascent to tap into a rich pool of talent and expertise, further enhancing its ability to deliver high-quality solutions to clients. The company's commitment to fostering a diverse and inclusive work environment is reflected in its collaborative culture, where team members are encouraged to share ideas and learn from one another.

Ascent's focus on innovation is complemented by its dedication to staying at the forefront of technological advancements. The company continuously explores emerging trends and tools in the fields of AI and advanced analytics, ensuring that its clients benefit from the latest developments. By remaining agile and adaptable, Ascent is well-positioned to respond to the evolving needs of its clients and the broader market.

In summary, Ascent is a leading design-led data, software, and cloud business that specializes in AI and advanced analytics. With a strong emphasis on empathy, process strength, and user satisfaction, the company collaborates closely with clients to deliver tailored solutions that drive innovation and transformation. Its extensive experience across various industries, combined with a commitment to building strong internal teams, positions Ascent as a valuable partner for organizations seeking to navigate the complexities of the digital landscape. Through its dedicated workforce and focus on continuous improvement, Ascent is poised to help clients achieve their goals and unlock new opportunities for growth.