Junior UX Researcher
Full-time - 100% Remote [POSITION FILLED]

Thank you for your interest. This position has been filled. We encourage you to check our careers page for future opportunities.

Your journey and Responsibilities

  • Identify business and product problems;
  • Map current user experience and journeys;
  • Design, manage and conduct qualitative and quantitative research-based upon long-term strategic needs as well as ad-hoc research requests
  • Collect and analyze user behavior through user interviews, ethnography, surveys, benchmark studies, analytics, and experiments, etc.;
  • Test and validate concepts by conducting usability testing (moderated or unmoderated);
  • Promote the value of user research in client's proposals and communications;
  • Define metrics and calculate research/design ROI during the projects;
  • Advocate research findings to diverse audiences through written reports and presentations.

What we offer

  • Working remotely (forever);
  • No micromanagement;
  • Working on complex & challenging products;
  • Collaborate with a Senior UX researcher and Product designer. The best start for your career;
  • Being part of the client facing team from the beginning;
  • Talent Development program to grow professionally – We help you become a better researcher.

Your profile

  • 1+ year of UX research hands-on experience;
  • English C1;
  • B2B & Complex platforms experience is a plus;
  • Working during the US business hours (ET or PT);
  • Having a good knowledge of the latest UX / UI best practices and trends even though you're not designing UI directly;
  • Being a problem-solver. You love finding out you're wrong;
  • Consuming large amounts of qualitative and quantitative data to constantly refine your assumptions;
  • Communicating about any questions/problems/ideas/suggestions, asking for feedback and sharing feedback easily;