SaaS Metrics: The Ultimate Guide

Make sure to get access to our free editable SaaS Metrics checklist and cheat sheet to learn what and how you should measure. Additionally, we’ll share tried and true ways to improve metrics in your SaaS product.

The checklist consists of the following sections: 

Finding your North Star Metric

• How to find your North Star Metric
• How to improve your North Star Metric via UX or other means
  

Customer Lifetime Value

• How to measure
• How to increase

Churn

• How to measure
• How to decrease

Cost of Customer Acquisition

• How to measure
• How to decrease
  

Customer Engagement Score

• How to measure
• How to increase
  

What’s Next

Read the complete article on the Essential SaaS Metrics here.