Wireframes are a visual guide to what a product should look like. Their main goal is to create an app or site that delivers a cohesive and well-designed experience. They are also a great way to ensure that every element in a UI has a purpose.
The million-dollar question is, "How should product teams and startups use them?" In this article, we'll take a look at the benefits and shortcomings of wireframing and how it can help businesses succeed.
Okay, what does a wireframe look like?
Let's say that you've researched your users, delineated your personas, and established a user flow. You also now have a good understanding of what elements have to be on each screen. What's next? It's time to start creating.
Think of a wireframe as a low-fidelity blueprint for your product. It's meant to be a step-by-step guide of your customer's journey. These blueprints can be executed both digitally and in pencil.
While drawing your wireframes is a fun exercise, it's becoming more common to create them digitally in Sketch, AdobeXD, and Figma:
Yes, but how does this benefit my company?
Like prototypes, which we've touched on in previous articles, wireframes make the process much more efficient. First, they allow a company to make better decisions in a broad spectrum of fields:
- Content. What type of media or text needs to be displayed on particular screens?
- Information hierarchy and structure. How should blocks and elements be grouped to ensure a cohesive experience?
- Features. How does everything work? What can the user control? How does the product help users solve problems?
- Behavior and expectations. How will the user interact with the product? Does its functionality satisfy their needs?
Second, it's much easier to make changes to a wireframe than a high-fidelity, near-finished product. The former can be executed in a matter of minutes, while the latter might cost you many person-hours and thousands of dollars.
Plus, wireframes aren't beneficial exclusively in the design process:
- Developers will find them useful when assessing the functionality of the website or app.
- Wireframes allow execs and stakeholders to check whether the product meets business requirements.
- UX designers and writers use them to determine whether there is a logical flow between pages and screens.
- When rolling out a new feature, a wireframe will allow Support agents to get a detailed grasp of the customer's journey.
If we take into account how complex developing a product is, the question we should ask is: "Why not use a wireframe?"
Blueprints are an excellent solution to a siloed development process. They allow everyone to be a part of the conversation. Developers, designers, BAs, and PMs can all make crucial assessments in the early stages of development. This is a more holistic approach to creating a successful product.
How should I use wireframes?
To answer this question, we need to look into the various ways that product development can be structured. Here are a few possible approaches:
You may choose whichever fits your team most. However, the way we see it, it's always best to start with multiple sketches. Don't rush into the high-fidelity stuff before the entire team is on board with the low-fidelity stuff.
Only when your hi-fi wireframes have been approved should you move into UI design. Taking the time to ensure that your early prototypes reflect your product's goals is essential for its success. Besides, it'll save you money.
There are multiple reports that touch on the price of a poorly thought-out product. IBM's Systems Sciences Institute published a revealing study that shows how expensive fixing bugs can be. They found that addressing an issue in the requirement gathering phase will cost businesses around $100. Identifying a bug in the QA testing phase will typically cost around $1,500. But if the bug makes it into production, addressing it might cost up to $15,000.
While these numbers describe bugs in code, it can be just as expensive to fix design and usability issues.
What are the limitations?
It's essential to underline that wireframes are not a cure-all. They are certainly a valuable tool, but they do have shortcomings:
- They're not the best when it comes to user testing. Using them in UX research can be helpful, but the data won't be as detailed. The main reason is that wireframes are static. This makes it complicated to predict what the finished product will look and feel like.
- Because they're static, it's hard to communicate design features like animations and effects. Modern design relies heavily on gestures and seamless transitions. Conveying this to a user looking at a static picture can be complicated. As such, it can negatively impact the quality of your research.
- Just like users, clients may also not be impressed with wireframes. Bear in mind that you shouldn't expect a customer to fully understand what a wireframe is. To them, it might look like a rudimentary representation of their goal. Take the time to explain what you're trying to achieve with it.
- Wireframing does take time. Even if it immensely benefits the development process, it's another time expense you need to take into account. Stakeholders, clients, or upper management might need a bit of convincing.
What's the bottom line?
While wireframes do take time, they're well worth it. A centralized blueprint of a product connects departments and can make the development process more inclusive and holistic.
Having an in-depth understanding of the features and user flow of a product will help your team avoid issues in later stages. This, as a result, will help your company save time and money.